Terms & Conditions

Welcome to DigitalGuider. By accessing or using our platform, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. General Overview

DigitalGuider provides premium digital goods, software licenses, subscriptions, and related services. All products sold are digital and delivered instantly or within a specified timeframe to your Digital Vault.

2. Digital Product Delivery

Upon successful payment verification, your purchased digital goods (credentials, license keys, or subscriptions) will be automatically deposited into your Digital Vault. In some cases of manual verification or out-of-stock items, delivery may take up to 24 hours.

3. Refunds and Replacements

Due to the nature of digital goods, we generally do not offer refunds once a product key or credential has been revealed or delivered. However, if an account or key is found to be non-functional within the stated warranty period (e.g., 30 Days), we will provide a free replacement. You must open a ticket in the Support Desk to claim a replacement.

4. B2B / Reseller Network

Resellers are granted access to wholesale pricing and API delivery. Resellers must not misrepresent our products or engage in fraudulent activities. We reserve the right to suspend or terminate reseller accounts without prior notice if terms are violated.

5. Account Security

You are responsible for maintaining the confidentiality of your account credentials. DigitalGuider will not be liable for any loss or damage arising from your failure to protect your account. We strongly advise changing passwords for purchased accounts where applicable immediately upon receiving them.